We receive beautiful photos and wonderful letters from customers every month!
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Letters from Customers
I want to take this opportunity to congratulate you and your staff for all that you have done to support me in
the installation of my gate. It has all been a very positive experience for me, from my original contact with Jim
Harlan helping me to purchase the proper equipment for my particular application. I also want to mention Joan
Blaine, his assistance in helping me to understand the various questions I’ve had during the installation has been
invaluable. Thanks for all that Amazing Gates has done for me. I am completely satisfied with my gate. I would
recommend your company to any prospective customer. When the snow clears I will send you some pictures of
Thanks for everything.
Just a note to say I just received and unpacked my gates. I am really pleased with the quality of the gates and all
the hardware. The gates are better quality than I had hoped for. The packaging was great also. I will install them
in the spring, and forward a picture at that time.
Thanks for great service and a great product. I will be showing them to my friends.
To all at Amazing Gates:
Who can I write to, to share my very positive experience with Amazing Gates? I am so glad I did this. You guys
are real pros, and have really lived up to everything you have said. And you have saved us close to 80% of what
it would have cost us had we hired someone locally to install this electric gate. But your customer service, and
quick, helpful, knowledgeable and effective feedback, has made all the difference.
I installed my gates today. I have probably run over a million feet of fence in my life and hundreds of gates. I
must tell you that these were the easiest gate I have ever worked with. I did the whole job by myself. Once they
were hung they were off just a little. After a few adjustments with the hinge bolts they are perfect. I can’t believe
that it was so easy.
Thank you so much
Sean R. McAnally
To all at Amazing gates:
Just wanted to let everyone know what a pleasure is was dealing with your company. You, Jim, made sure I had the products, or material that I needed to complete my job on time. I installed all the equipment, and had a problem with the electrical board, I then talked to Joan in technical support, he responded quickly with a solution and I was able to complete my job and make my customers happy!!
Your staff is outstanding! Everyone from the receptionist, shipping, sales, and technical support. Please commend all your staff on a job well done!! Your equipment speaks for itself and is working great. Look forward to dealing with you on my next job.
Larry OneyOney’s Maintenance Service
Dear Amazing Gates,
I can’t tell you how impressed I have been with the entire process. From the design stage, to delivery to the support on the phone. What a smooth well calculated process. And for the packaging and shipping you should call your shipping department the Amazing shippers. Wow were we impressed. As for the install, well, for a do-it-yourself like I am it was as easy as 123.
LeslieNew Jersey Shore
We have received a lot of nice comments about the gates and the fence on the wall... I really thank you ever so much for the outstanding support and advice. We consider ourselves very fortunate to have found you and worked with you. So in all, I wanted to let you know that you are great people to work with and I will be happy to be your reference to any of your future customers.
Recently we purchased an electric gate and various controls from your company. We discovered AmazingGates. com on the Internet and decided to take a chance. What a delight it has been working with you and your knowledgeable and helpful staff. It is not often that one deals with a business that is so prompt and true to their word. Even your “after the payment” service and advice has been superb.
Congratulations on being a cut above the rest.
Mr. & Mrs. Z.Los Gatos, California
I am writing this letter as a recent and satisfied purchaser of one of your gates and to bring to your attention two of your employees who deserve special thanks and commendations through all my contacts with your company. First of all Russell, who was patient in explaining every technical aspect and answered all of my questions over a period of several months, and was the deciding factor in my determination to purchase a gate from your company rather than any other company.
But especially Desiree Atencio, who, when the RE-1 circuit board had to be replaced as defective, was incredibly courteous, charming, patient and responsive to my inquiries. Desiree followed through in seeing that the defective board was replaced, telephoned me to advise of its availability, its shipment date from the distributor, and the expected arrival date. In this world of incompetent employees, “hurry up”, “get the money”, ignore the purchaser after the sale”, and “leaving messages on answering machines”, dealing with such a special employee as Desiree was a welcome experience. I thought these outstanding employees should be brought to your attention.
JosephEast Hampton, NY
Please accept this letter as my “thanks” for your honest, informative assistance with my recent gate selection. After spending many weeks researching available products and providers, I decided to contact your company because it appeared to offer a unique “system approach” to automatic gates. I was pleased to find that you not only offer complete systems but also a wealth of knowledge about how to configure a system for a particular application. The time you spend talking with me gave me the opportunity to properly understand available options to avoid potential pitfalls. Installation of the gate and all components was straight-forward, and your attention to details such as ground clearance and equipment mount locations allowed for flawless operation from the start. Those little extras like the screwdriver for fine-tuning the gate operator added to the ease of the project. Throughout my career I have strived to put client service and satisfaction ahead of personal wishes. There is no question in my mind that you have done the same. I am confident that you will enjoy much success as you continue to provide your unique, hands-on “total system” approach to customers such as me. Thanks again!
Hugh BarnwellSouth Carolina
I received the gates and they were in excellent condition.
A friend of mine helped me install the gates. The best thing I can say is “my wife loves the amazing gate” she
smiles when she opens and closes the gate. We both are truly happy we purchased our gates and would recommend the Amazing Gates to anyone. Thanks for your professional manner when I placed my order.