How do I return an item?

If you are not completely satisfied with your driveway gate, garden gate, fence, hardware, or equipment, you may return the item (non Custom / Made-to-Order products) in its original condition within 10 days for a full cash refund or exchange. All returns will be subject to a 20% restocking charge. We will refund shipping costs if the return is a result of our error. No Returns accepted after 60 days. Please note that refunds can take up to 60 days to process.

Warranty Information
Our galvanized, powder-coated gates, posts, and fencing come with a 10-year warranty. The warranty covers structural damage to the steel. If your Amazing Gate product shows structural failure it will be replaced at no cost to you. This warranty is non–transferable and only applies to the original purchaser.

Equipment Warranty
Gate operators and access controls are warranted for the period of time set by the manufacturer, typically 1 - 7 years. Products must be returned in the original packaging and in the original condition. A $15.00 re-boxing fee will be charged for products that are returned without the manufacturer’s original box or if damaged. In most cases the advance replacement warranty will be handled by Amazing Gates. Please see a product's manual for specific warranty information.