CUSTOMER SERVICE

At Amazing Gates we are proud of the level of customer service that we provide. We always put our customers first and inspect all of our products. We have a less than 1% return rate on products, which we feel is a good measure of our commitment to good service. If you have any problems, please follow the instructions below so we can handle your issue in the most effective manner.

Questions about your Order
If you have already placed an order through one of our product specialists or through our website, please call 1-800-234-3952. Our administrative staff will help you find the answers to any questions you have.

Installation Questions
If you have questions regarding the installation of your gate or any other equipment, please start in our DIY Help Center. We have manuals and installation guides for most products we offer as well as videos. If you have already passed that step, call 1-800-234-3952 and let us know you have a question about your installation.

Missing, Damaged, or Non-functioning Products
If the order you received is not complete or there is a problem with a product you have received please call 1-800-234-3952 and select customer service option.

Warranty Questions
If you have any questions about our warranties, please see our Quality Guarantee, the product manual, or call 1-800-234-3952.