CUSTOMER SERVICE
At Amazing Gates we are proud of the level of customer service
that we provide. We always put
our customers first and inspect
all of our products. We have
a less than 1% return rate on
products, which we feel is a good
measure of our commitment to
good service. If you have any problems,
please follow the instructions
below so we can handle your issue
in the most effective manner.
Questions about your Order
If you have already placed an order through one of our product
specialists or through our website, please call 1-800-234-3952.
Our administrative staff will help you find the answers to any
questions you have.
Installation Questions
If you have questions regarding the installation of your gate or
any other equipment, please start in our DIY
Help Center. We have
manuals and installation guides for most products we offer as well
as videos. If you have already passed that step, call 1-800-234-3952
and let us know you have a question about your installation.
Missing, Damaged, or Non-functioning Products
If the order you received is
not complete or there is a problem
with a product you have received
please call 1-800-234-3952 and
select customer service option.
Warranty Questions
If you have any questions about
our warranties, please see
our
Quality
Guarantee, the product manual, or call 1-800-234-3952.
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