We receive a bunch of photos and letters from customers every month!
To Amazing Gates,
We are very pleased with our gate. We get so many compliments on how well it looks on our property. We installed the gate ourselves. Made a few customer service calls for help and was very pleased with the customer service we received with all of our questions. In looking for our gate we searched the internet and are so happy that we found Amazing Gates. The customer reviews and online photos are what sold us. Was a little concerned at first, being that we are in North Carolina, with the shipping from New Mexico, but everything turned out great. What is so wonderful, is that no one else in our small town has a gate that looks this great! We are enclosing a couple of photos in hopes that you can use them.
To Amazing Gates,
Been a long job but wife & I did everything ourselves except laying foundation block and bricks…which slows us down
I am very very happy with the results. People actually stop on the road to tell me how nice the project looks…
Feedback for your benefit:
Packaging…super excellent. A great deal of time and care, along with excellent packaging material was used. I reused some cardboard from the gate box to make a box to ship to my son and the FedEx lady was very impressed by the cardboard!!!
Quality: As promised. Very neat welds, perfect alignment of pickets, everything square, near perfect dimensionally (this was very important to me as I had little room for variation in my design). The parts met your prints…an excellent thing to say to an engineer.
Fasteners: High quality…good stuff. The self tapping fence bracket screws are works of art!! Love the rubber washer…shows you care.
Response: Great to work with…from the design of the fence sections including special fence brackets, to the advice wiring the gate opener, and resolving problems everyone has been very helpful.
Regards and Thanks,
12 ft. Concord Deluxe Driveway Gate with Lexington/Concord Fence, 5" posts.
Thanks Jim and Amazing Gates for the great experience of installing this gate.
I greatly appreciate the professionalism and knowledgeable assistance
during the process. All of the part orders were shipped complete,
timely, and properly protected. Each piece fit together so nicely
and Amazing Gates was able to provide all of the additional compatible
accessories needed as I completed the project. The gate looks great,
operates well, and I saved half the cost of hiring a professional
gate company. What a deal!
Hi Jim and everyone,
Thank you so much for helping me to get our gates up and running.
Here they are (see the attachment pictures).
From the beginning, my wife said NO, that I could not do it (due
to my polio on both of my legs). But, having reading the manual and see the
the Amazing Gates website, there is nothing to it. It's truly amazing
gate. There are really not complications on how to put it up. I
you can read the manual, then you can do it with a little help
guys. Bottom line, If I can do it, then anybody can do it too.
are great. I'm so happy about your products. Thank you for saving
thousand of dollars.
(A very happy customer)
new gate fits perfectly in the spot! I'm a female and did all
the work myself with the exception of having the lady next door
help me mount the gate. The instructions were easy to follow.
Dear Amazing Gates:
so pleased with your product. The installation of the gate
and the solar power system couldn't have been easier. My wife
and I did it ourselves (two people who have a hard time hooking
up a stereo system). The directions you provided were clear
and simple. Our gate draws a lot of attention to the front
of our house. People drive by and even take pictures of our
gate. We highly reccommend you to anyone who asks. We couldn't
only modification we made to the gate was that we wanted to
dress it up a little bit. We painted the finials copper which
made for a more formal look. It was very easy since the finials
come separately packaged.
gate has increased our privacy and security and value to our
home. It changed our our ordinary ranch house into an estate.
We constantly get comments that we have the prettiest place
in the area.
a licensed mason and have actually had gates custom fabricated.
It is a very expensive and time-consuming process. Amazing
Gates is the ONLY way I would ever have gates done again in
plan on moving any time soon, but if we did, you can bet our
next entrance will include an Amazing Gate!
you very much,
Concord in snow.
Hyde Park Drive Gate
16 ft. Hyde drive gate with
gate looks great!
Customer service is also fantastic."
Joe, Marlboro, NJ
14 ft. Arche. John Loomis
Construction and Concrete.
14 ft. Concord. Customer did his own
masonwork and 300 ft. fence!
Welcome to my summer project. We are thrilled with our new fence
and the gate is the crowning glory. We finally got all the
pieces and parts installed this weekend and it is just wonderful.
Aubrey was a geat help throughout and Roberta forgave my brainlessness
and got me finished off. Many people have complimented the
gate, even driving in off the street to comment. If you have
a small street sign, I would be happy to display it for a while.
I live on one of Nashville's busiest corners so it would get
a lot of exposure. I have already begun digging my post holes
for the second gate. Please add the pictures to your hall of
fame. If I remember right, you offered an extra mini remote
in return for completed photos. That would be very nice.
12 ft. Concord with custom
at Amazing Gates;
When we bought our gate Steve asked if we would send some photos
of out gate once installed. I have attached some photos for you.
I would like start out by saying that our experience has been "great".
Everyone that we have worked with has been very professional and
all are very knowledgeable about your product...in short everyone
is great to work with. If everyone that has a business treated
their customers like Amazing Gates it would be a better market
We are still awaiting the stone masons to come and finish our gate
columns so our gate is still under construction but I wanted to
get the photos to you as we discussed.
Thank you very much for everything that you and your staff have
done for us. In closing I would like to say one more thing and
that Steve Bueche is a man of his word so a big thank you to Steve.
12 ft Concord Deluxe
Just wanted to let you know that I finally have the gate and opener up and running.
I have attached a few photos. Thanks again, I am very happy with
the gate and was able to install it myself (with a little help
~ Terry Cochran
You certainly selected an appropriate name for your business as
your gates are truly amazing. From the ordering process, to delivery,
to installation this was really an amazingly easy and supportive
process. I was very skeptical about ordering automatic gates from
an online business, but I was impressed with your web site and
decided to give it a try. Your sales representative was very helpful
with the ordering process and provided me with an order sheet to
review my order before it was placed to be sure everything was
correct. The delivery company was incredibly organized with the
driver contacting me on the morning of the scheduled
delivery to confirm the time of delivery. He also provided a follow-up
call the same day to inform me of his progress and verify the delivery
time. Even though he was not expected to help unload, he very helpful
with the unloading process. With the gates unloaded I opened the
materials for inspection and was very impressed with the quality
of the gates, openers, and the completeness of the order.
With my driveway going up hill to the house and not level from
side to side I was concerned about the ease of installation. However,
with your helpful on-line videos the installation could not have
been any easier. I believe that almost anyone following your video
instructions would have no difficulty installing your gates. Your
posts with the guiding dots for height and your Amazing hinge brackets
make the process incredibly easy to complete.
Thank you for your amazing product and support.
16ft. Hyde Park
are photos of the Amazing Gate that we just installed. Our gate
(16 foot Concord bi-parting) was a breeze to install. In fact
the hardest part was getting the holes deep enough to set the
gate posts. We live in the midlands of South Carolina and near
the fall line so we have abundant shale and slate rock just inches
under the soil’s surface. The openers were very easy to install
and we are very happy with our entire purchase. The solar option
was simple to install as well and with the large control box
that was recommended, we had room to install a deep cycle marine
battery to operate our gates year round.
Attached is a picture of our completed electric gate. It is a great
feeling to see the project come together and for everything to
gate, posts fence sections and all the equipment necessary
to install and operate the gate fit together as planned.
The instructions and manuals were excellent and facilitated
the installation. Additionally, the excellent assistance
from you, Aubrey, David Sandoval, Brad, and Steve Bueche,
resolved the minor problems we had as they occurred. Thanks
to all for their able and professional support.
Just wanted to send you a photo of our gates
out here in Bucks County PA. We're lovin' em.
Henry and Pamela
It has been about a year
since I purchased the gates from you, but
I wanted to wait
until the house was complete before I sent
you any pictures. I could not be happier
with the style, quality, finish and look
of the Amazing Gates. Although I did not
install them myself, the professional who
did was equally impressed with the quality.
I have received many comments about the
gates and how they look that my neighbor
is thinking about installing a set of gates
also. Your sales associate could
not have been more helpful with my dozen
of questions about the proper size, opener,
and call box.
Thank you for adding value and security
to my home. If I or anyone else every inquires
about purchasing a gate, I WILL LET THEM
KNOW, AMAZING GATES IS THE WAY TO GO!
have been very impressed with the reliability of the solar/battery
Shawn, Redding, CA
are very pleased with it and it looks amazing."
Sand Castle Winery
I would like to thank your company for
creating such a great product. From design
to installation, everything was perfect.
I installed my gate and all of its electronics
last week. It took me a day longer than
expected but that is usually the case anyway.
Everything was delivered successfully and
in excellent shape. After watching your
online video and following your step by
step instructions I was able to install
the gate with no problems at all. With
the exception of requiring help to set
the poles and lift the gate, I did this
project almost entirely by my self. My
only advice to future buyers is to read
the instruction fully! I was truly amazed
at how everything fit together so well
and how truly easy it was to install my
gate. I did have my doubts as to whether
or not I could do it but as I stand back
and look at the gate and watch it work
perfectly, I wonder why I had any doubts
Thanks guys!!! (And to think I almost
bought locally. Ha!)
I want to take this opportunity to congratulate you and your staff
for all that you have done to support me in the installation of
It has all been a very positive experience for me, from my original
contact with Jim Harlan helping me to purchase the proper equipment
for my particular application. I also want to mention David Sandoval,
his assistance in helping me to understand the various questions
I've had during the installation has been invaluable.
Thanks for all that Amazing Gates has done for me. I am completely
satisfied with my gate. I would recommend your company to any prospective
When the snow clears I will send you some pictures of my installation.
Thanks for everything.
Just a note to say I just received and unpacked my gates. I am really pleased with the quality of the gates and all the hardware. The
gates are better quality than I had hoped for. The packaging was great also.
I will install them in the spring, and forward a picture at that
Thanks for great service and a great product.
I will be showing them to my friends.
More Customer Installation Photos...
"Your gates are Amazing!
When the gates arrive I couldn't believe my eyes -- the
quality and workmanship was much better than I expected!"
~ Richard, Tuscan Heights
Hardy (Concord Deluxe 16ft), Naples,
Swing "MTO" Spice
Rust Athena custom
Who can I write to, to share my very positive experience with Amazing Gates? I am so glad I did this. You guys are real pros, and have really lived up to everything you have said. And you have saved us close to 80% of what it would have cost us had we hired someone locally to install this electric gate. But your customer service, and quick, helpful, knowledgeable and effective feedback, has made all the difference.
my gates today. I have probably run over a million feet of fence
in my life and hundreds of gates. I must tell you that these
were the easiest gate I have ever worked with. I did the whole
job by myself. Once they were hung they were off just a little.
After a few adjustments with the hinge bolts they are perfect.
I can't believe that it was so easy. Thank you so much.
Sean R. McAnally
To all at Amazing
Just wanted to let everyone know what a pleasure
is was dealing with your company. You, Jim, made sure I had the
products, or material that I needed to complete my job on time.
I installed all the equipment, and had a problem with the electrical
board, I then talked to David in technical support, he responded
quickly with a solution and I was able to complete my job and
make my customers happy!!
Your staff is outstanding! Everyone from the
receptionist, shipping, sales, and technical support. Please
commend all your staff on a job well done!! Your equipment speaks
for itself and is working great. Look forward to dealing with
you on my next job.
Oney's Maintenance Service
I can't tell you how impressed
I have been with the entire process. From the design
stage, to delivery to the support on the phone. What
a smooth well calculated process. And for the packaging
and shipping you should call your shipping department
the Amazing shippers. Wow were we impressed. As for
the install, well, for a do-it-yourselfer like I
am it was as easy as 123.
New Jersey Shore
"The gate is great!" ~ James
Pool Garden Gate
We have received
a lot of nice comments about the gates and the fence
on the wall... I really thank you ever so much for
the outstanding support and advice. We consider ourselves
very fortunate to have found you and worked with you.
So in all, I wanted to let you
know that you are great people to work with and I
will be happy to be your reference to any of your
Jessica Garden Gate, New Philadelphia, OH
Dear Mr. Helfer,
Recently we purchased an electric
gate and various controls from your company. We discovered
AmazingGates.com on the Internet and decided to take
a chance. What a delight
it has been working with you and your knowledgeable
and helpful staff. It is not often that one deals
with a business that is so prompt and true to their
word. Even your "after the payment" service
and advice has been superb.
Congratulations on being a cut
above the rest.
Mr. & Mrs. Z.
Los Gatos, California
Beverly Garden Gate, Oceanside, CA
Dear Mr. Helfer
I am writing this letter as a recent and satisfied purchaser of one
of your gates and to bring to your attention two of your employees
who deserve special thanks and commendations through all my contacts
with your company.
First of all Russell, who was patient
in explaining every technical aspect and answered
all of my questions over a period of several months,
and was the deciding factor in my determination to
purchase a gate from your company rather than any
But especially Desiree Atencio,
who, when the RE-1 circuit board had to be replaced
as defective, was incredibly courteous, charming,
patient and responsive to my inquiries. Desiree followed
through in seeing that the defective board was replaced,
telephoned me to advise of its availability, its
shipment date from the distributor, and the expected
In this world of incompetent employees, "hurry
up", "get the money", ignore the purchaser
after the sale", and "leaving messages
on answering machines", dealing with such a
special employee as Desiree was a welcome experience.
I thought these outstanding employees
should be brought to your attention.
East Hampton, NY
Please accept this letter as my "thanks" for
your honest, informative assistance with my recent
gate selection. After spending many weeks researching
available products and providers, I decided to contact
your company because it appeared to offer a unique "system
approach" to automatic gates. I was pleased
to find that you not only offer complete systems
but also a wealth of knowledge about how to configure
a system for a particular application. The time you
spend talking with me gave me the opportunity to
properly understand available options to avoid potential
Installation of the gate and all
components was straight-forward, and your attention
to details such as ground clearance and equipment
mount locations allowed for flawless operation from
the start. Those little extras like the screwdriver
for fine-tuning the gate operator added to the ease
of the project.
Throughout my career I have strived
to put client service and satisfaction ahead of personal
wishes. There is no question in my mind that you
have done the same. I am confident that you will
enjoy much success as you continue to provide your
unique, hands-on "total system" approach
to customers such as me. Thanks again!
Barnwell, South Carolina
I received the
gates and they were in excellent condition.
A friend of mine helped me install the gates. The best thing I can say is "my wife loves the amazing
gate" she smiles when she opens and closes the gate.
We both are
truly happy we purchased our gates and would recommend the Amazing
Gates to anyone.
Thanks for your
professional manner when I placed my order.