OUR AMAZING CUSTOMERS....
Dear
Ken,
Attached is a picture of our completed electric gate. It is a great
feeling to see the project come together and for everything to
work.
Your
gate, posts fence sections and all the equipment necessary
to install and operate the gate fit together as planned.
The instructions and manuals were excellent and facilitated
the installation. Additionally, the excellent assistance
from you, Aubrey, David Sandoval, Brad, and Steve Bueche,
resolved the minor problems we had as they occurred. Thanks
to all for their able and professional support.
Best regards,
Bill Cole
MTO Athena
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Hi
Guys,
Just wanted to send you a photo of our gates
out here in Bucks County PA. We're lovin' em.
Henry and Pamela
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Dear
Amazing Gates:
It has been about a year
since I purchased the gates from you, but
I wanted to wait
until the house was complete before I sent
you any pictures. I could not be happier
with the style, quality, finish and look
of the Amazing Gates. Although I did not
install them myself, the professional who
did was equally impressed with the quality.
I have received many comments about the
gates and how they look that my neighbor
is thinking about installing a set of gates
also. Your sales associate could
not have been more helpful with my dozen
of questions about the proper size, opener,
and call box.
Thank you for adding value and security
to my home. If I or anyone else every inquires
about purchasing a gate, I WILL LET THEM
KNOW, AMAZING GATES IS THE WAY TO GO!
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| Dear Jim,
I would like to thank your company for
creating such a great product. From design
to installation, everything was perfect.
I installed my gate and all of its electronics
last week. It took me a day longer than
expected but that is usually the case anyway.
Everything was delivered successfully and
in excellent shape. After watching your
online video and following your step by
step instructions I was able to install
the gate with no problems at all. With
the exception of requiring help to set
the poles and lift the gate, I did this
project almost entirely by my self. My
only advice to future buyers is to read
the instruction fully! I was truly amazed
at how everything fit together so well
and how truly easy it was to install my
gate. I did have my doubts as to whether
or not I could do it but as I stand back
and look at the gate and watch it work
perfectly, I wonder why I had any doubts
at all.
Thanks guys!!! (And to think I almost
bought locally. Ha!)
Walter
Redmond, WA
Essex 12 ft Driveway Gate
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"...The gate looks absolutely
fabulous!" (Essex 12ft) ~
Rich, Colville,
WA
Dear
Amazing Gates:
You certainly selected an appropriate name
for your business as your gates are truly
amazing. From the ordering process, to
delivery, to installation this was really
an amazingly easy and supportive process.
I was very skeptical about ordering automatic
gates from an online business, but I was
impressed with your web site and decided
to give it a try. Your sales representative
was very helpful with the ordering process
and provided me with an order sheet to
review my order before it was placed to
be sure everything was correct. The delivery
company was incredibly organized with the
driver contacting me on the morning of
the scheduled delivery to confirm the time
of delivery. He also provided a follow-up
call the same day to inform me of his progress
and verify the delivery time. Even though
he was not expected to help unload, he
very helpful with the unloading process.
With the gates unloaded I opened the materials
for inspection and was very impressed with
the quality of the gates, openers, and
the completeness of the order.
With my driveway going up hill to the house
and not level from side to side I was concerned
about the ease of installation. However,
with your helpful on-line videos the installation
could not have been any easier. I believe
that almost anyone following your video
instructions would have no difficulty installing
your gates. Your posts with the guiding
dots for height and your Amazing hinge
brackets make the process incredibly easy
to complete.
I did have a couple of questions on the
GTO opener installation, but contacting
GTO provided me the same amazing service
I received from your company. I was emailed
detailed picture instructions for my particular
questions that were very easy to follow.
Thank you for your amazing product and
support.
Sincerely,
Don Hughes
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Dear
Ken,
I want to take this opportunity to congratulate you and your staff
for all that you have done to support me in the installation of
my gate.
It has all been a very positive experience for me, from my original
contact with Jim Harlan helping me to purchase the proper equipment
for my particular application. I also want to mention David Sandoval,
his assistance in helping me to understand the various questions
I've had during the installation has been invaluable.
Thanks for all that Amazing Gates has done for me. I am completely
satisfied with my gate. I would recommend your company to any prospective
customer.
When the snow clears I will send you some pictures of my installation.
Thanks for everything.
Cheers,
Gerald Keyes
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Hi
Rick
Just a note to say I just received and unpacked my gates. I am really pleased with the quality of the gates and all the hardware. The
gates are better quality than I had hoped for. The packaging was great also.
I will install them in the spring, and forward a picture at that
time.
Thanks for great service and a great product.
I will be showing them to my friends.
Merry Christmas
Ed Andrews
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Hi Rick,
Just wanted to let you know that my gate is up and operating. I
am really impressed (it takes a lot to impress a 75 year old like
me) with the quality of the gate & accessories
and the service I received from Amazing Gates and you. Nothing
could have been better. I received the gate 15 Jan and finished
the installation
about a week ago. The only problem in the entire
operation was the initial instruction sheet received with the photo
eye. It was a general instruction sheet but did not include a wiring
diagram. I called the GTO tech help folks & they said there should have been a 10 page owner's manual with the photo eyes
and they immediately emailed me the owner's manual which included
the detailed wiring diagram. Problem solved. Can't ask for more
than that. I have already recommended Amazing Gates to a couple
of neighbors who might be contacting you all.
Thanks again for the great service and a great product.
J. D. Hardaway
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More Customer Installation Photos...
Concord Deluxe 14ft with 3000XL
combo gate opener.
"Your gates are Amazing!
When the gates arrive I couldn't believe my eyes -- the
quality and workmanship was much better than I expected!"
~ Richard, Tuscan Heights
Lavendar Gardens
Hardy (Concord Deluxe 16ft), Naples,
Florida
Single Swing "MTO" Spice
Rust Athena with 4000XL gate opener and custom
diagonal bars.
12 ft. Essex with 3000XL gate opener, keypad and solar
panel.
Dent Essex Gate, Meadville, PA
Lexington 12ft Single Swing
with 3000XL gate opener plus solar.
Davis Concord Gate, Las Cruces,
NM
Lingle Camino Real, Ranchos de
Taos, NM
Hartweg Athena, Lexington, IL
Pontiff Playground Versailles,
Metairie, LA
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Send us your feedback...
webm@amazinggates.com
Send us your pictures for us
to use on our website and get a free gate opener remote. Details...
| Dear Amazing
Gates,
I can't tell you how impressed
I have been with the entire process. From the design
stage, to delivery to the support on the phone. What
a smooth well calculated process. And for the packaging
and shipping you should call your shipping department
the Amazing shippers. Wow were we impressed. As for
the install, well, for a do-it-yourselfer like I
am it was as easy as 123.
Leslie
New Jersey Shore
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"The gate is great!" ~ James
Pool Garden Gate
We have received
a lot of nice comments about the gates and the fence
on the wall... I really thank you ever so much for
the outstanding support and advice. We consider ourselves
very fortunate to have found you and worked with you.
So in all, I wanted to let you
know that you are great people to work with and I
will be happy to be your reference to any of your
future customers.
Nick
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Jessica Garden Gate, New Philadelphia, OH
| Dear Mr. Helfer,
Recently we purchased an electric
gate and various controls from your company. We discovered
AmazingGates.com on the Internet and decided to take
a chance. What a delight
it has been working with you and your knowledgeable
and helpful staff. It is not often that one deals
with a business that is so prompt and true to their
word. Even your "after the payment" service
and advice has been superb.
Congratulations on being a cut
above the rest.
Sincerely,
Mr. & Mrs. Z.
Los Gatos, California
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Beverly Garden Gate, Oceanside, CA
Dear Mr. Helfer
I am writing this letter as a recent and satisfied purchaser of one
of your gates and to bring to your attention two of your employees
who deserve special thanks and commendations through all my contacts
with your company.
First of all Russell, who was patient
in explaining every technical aspect and answered
all of my questions over a period of several months,
and was the deciding factor in my determination to
purchase a gate from your company rather than any
other company.
But especially Desiree Atencio,
who, when the RE-1 circuit board had to be replaced
as defective, was incredibly courteous, charming,
patient and responsive to my inquiries. Desiree followed
through in seeing that the defective board was replaced,
telephoned me to advise of its availability, its
shipment date from the distributor, and the expected
arrival date.
In this world of incompetent employees, "hurry
up", "get the money", ignore the purchaser
after the sale", and "leaving messages
on answering machines", dealing with such a
special employee as Desiree was a welcome experience.
I thought these outstanding employees
should be brought to your attention.
Sincerely yours,
Joseph
East Hampton, NY
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| Dear Ken,
Please accept this letter as my "thanks" for
your honest, informative assistance with my recent
gate selection. After spending many weeks researching
available products and providers, I decided to contact
your company because it appeared to offer a unique "system
approach" to automatic gates. I was pleased
to find that you not only offer complete systems
but also a wealth of knowledge about how to configure
a system for a particular application. The time you
spend talking with me gave me the opportunity to
properly understand available options to avoid potential
pitfalls.
Installation of the gate and all
components was straight-forward, and your attention
to details such as ground clearance and equipment
mount locations allowed for flawless operation from
the start. Those little extras like the screwdriver
for fine-tuning the gate operator added to the ease
of the project.
Throughout my career I have strived
to put client service and satisfaction ahead of personal
wishes. There is no question in my mind that you
have done the same. I am confident that you will
enjoy much success as you continue to provide your
unique, hands-on "total system" approach
to customers such as me. Thanks again!
Sincerely Yours,
Hugh
Barnwell, South Carolina
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